First impressions. They are everything.
According to a Harvard study on communication, it only takes seven seconds to make a first impression on another human being. Seven seconds.
What are those first seven seconds like when someone contacts your customer service desk?
The service desk has always been one of the most critical elements of a practice’s IT. But in this technology-driven marketplace, it’s more difficult than ever to maintain.
Have you ever stopped to think about how many vendor contracts and service agreements you’ve accepted in the past year?
If you use Google, you agree to their terms. Facebook and Twitter too. Any time you’ve created a profile online, you click a little box saying you agree.
Imagine a technical tool that can predict what ails you. It peruses the charts and information a doctor creates as a part of the electronic health record, looking for anomalies as it goes. Then it makes predictions, hinting to all those who review it where the problems might lie.
It’s fun to play with new toys. And a trip to any store, even the hardware store, can find you rushing home with your bag of goodies.
IoT gadgets are hard to resist. Can they really become smarter as you use them? Can you control things with just a touch of a button?
When you find something you like to use at home, it only makes sense you bring it into the office.
Every once in a while, isn’t it nice to get things for free?
Of course, you have to question whether “free” is worth it. Is it high quality? Does it add value? Will it help you get the job done in the most efficient way?
Luckily, Google’s free tools offer all of that and more.
A checkup with your general practitioner.
An emergency visit to an ER.
A radiology test ordered by a physician.
What do all of these have in common? Nothing if the data can’t be shared between EHRs. And unfortunately, that’s all too readily the case.
Are you operating your practice using hybrid cloud services? That’s the most effective way to use technology and stay competitive in today’s marketplace.
Hybrid cloud environments give businesses a little bit of everything needed for success. Worried about security? Hybrid cloud services offer privacy and security on the same level as a private cloud.
Chief Information Officer - CIO. It’s meant different things at different times since the acronym was first created.
CIO’s initially were the people who got technology up and running. Whether you wanted emails established or another server put into place, the CIO was the go-to person to talk to.
Are you one of the many practices that have decided that having a CIO on staff doesn’t make sense? Maybe it’s because:
It’s too expensive.
It slows down innovation.
They’ll just get in the way.
What about the risk you’re putting your business in by not having one?
What if there was a way to get the benefits of having a full-time technology officer on staff, without building a new position into your corporate structure?
Fractional CIO might be your answer.
Looking for ways to make your business operate more efficiently, without taking on new staff? IT help desk services may be the perfect solution. Hiring out your help desk provides you with a single point of contact to help resolve all of your technological needs.