You run a small practice. You haven’t thought about your phone system in years. It works. Why change something that isn’t broken, especially when there are so many other things to concern yourself with?

Yet now, you’re starting to question everything.

Technology can be frustrating in many ways, especially when it comes time to upgrade. You want the latest on the market, but at what cost? The moment you make a purchase, something newer comes along. Should you wait?

That’s a game IT and management have been playing for years.

What happens to PHI data right now during the pandemic? Who is it shared with? Who has access to it? What rights do patients have? Or medical providers?

A new bill has been presented in congress called the Public Health Emergency Privacy Act. It’s designed to protect health data collected during emergency situations.

Think for a moment how fast we’ve changed the way we work. As we closed out 2019, many of us couldn’t picture an environment where we’d move the office home. Now, that’s just how we do business.

And we’re not going back to the old world anytime soon.

Voice over Internet Protocol - VoIP - has been making its way into businesses since the mid- 1990s when the first commercial application was released.

A lot has changed over the years.

In addition to selecting the right phone system for all of your needs, it’s also important to ensure it’s HIPAA compliant as well.

In Washington State, a new law was recently passed, creating guidelines around facial recognition software. While there’s much debate on how this will meet the public’s needs, this is just the start of things to come.

There are also stories from across the globe of companies using AI and infrared technology to detect the health status of workers on the job.

There are a lot of good reasons for building a remote care practice.

Suddenly, both patients and medical staff are finding new and improved ways to make each visit more thorough, more personalized. But even though it’s become the “new norm” for the moment, eventually, our options will expand once again.

What’s one of the top benefits people look for when job hunting? Flexibility. People desire to work from home at least on a part-time basis.

According to the US Bureau of Labor Statistics, about one-quarter of the US population worked remotely at least part time in 2018. An analysis performed by Flexjobs and Global Workplace Analytics showed that remote work has exploded by 159 percent over the past twelve years.

Have you heard of zoombombing? It’s only the latest tactic hackers are using to cause trouble with work-at-home tools.

When a Zoom group is in a session, watching a presentation, or taking part in a meeting, a troll enters and takes over the screen.

Welcome to a crash course in telemedicine. In a matter of days, we’ve gone from a fully functioning world to millions of people confined to their homes.

But the world doesn’t stop just because we’re stuck indoors. Patients still need medical advice.