Is Your Legacy System Slowing Down Your Practice?

Data and documentation collection used to operate electronic health record (EHR) systems are now foundational for practices everywhere. It helps you with accountability, efficiency, quality improvement, and information security.

But are they helping or hurting your efficiency? EHR migration has been around for years. Every practice has some type of EHR system in place. Yet, not everyone is satisfied with the performance.

While 63 percent think EHRs have generally led to improved patient care, 40 percent believe these systems have created more challenges than benefits, and 59 percent believe their EHR systems need a complete overhaul.

How can you tell if you’re running a legacy system that needs updating?

The input process is time-consuming

The more time you spend inputting data, the bigger the indication you have a legacy system causing inefficiencies.

Do you re-enter data into separate systems? Is it difficult to input patient information? Legacy systems don’t often use the click-and-go features you’ll find with upgraded systems. Modern EHR systems should make your job easier, and allow you to spend more time with the patient, not inputting data.

Integration between systems and functions is nonexistent

If your legacy system doesn’t effectively communicate with other processes and systems, it’s time to upgrade. Data should transfer efficiently between data files, billing, prescribing, and other specialties to avoid duplication and potential errors.

One of the main reasons EHR grew was out of the necessity to improve information exchange and optimize the patient experience. If your legacy system isn’t handling that, it’s time for an upgrade.

Functionality loss as you move between devices

Today’s technology should offer seamless transitions between desktops, laptops, tablets, and phones. Patients often use smartphones to track appointments, access medical advice, and seek better ways to stay informed with medical professionals. If your patients complain about how complicated your processes are, your legacy system isn’t performing as well as it should.

Offer checks and balances

With today’s technology, your EHR system should be able to help you avoid inputting incorrect or inefficient coding information to ensure better care. AI is now sophisticated enough that it should be able to alert you to potential problems (billing code errors, for example) and provide possible corrections to ensure faster payment and reimbursement.

It should also help you provide better care. Modern EHR systems are able to track screenings, tests, and medication interactions for a safer, more effective patient experience. Instead of getting weighed down with busy days, modern systems are your safety net to ensure the highest standards of care.

If you’re in doubt, your legacy system may be holding you back.

Your next step

Legacy systems might seem to occur overnight. You aren’t sure what your EHR system is missing because you don’t have time to research improvements regularly.

If you don’t have an IT partner to help, maybe it’s time you did.

For IT Strategy, Cloud Conversion, or Help Desk Services reach out to us at Silver Linings Technology 360-450-4759.