In some industries, policies and procedures matter more than others. Healthcare is one of those industries. 

We all need ways to track policies and procedures to ensure they are met, and have standards and enforcement methods to ensure proper action is taken.

Doctors often prepare for the worst. No matter what field they are in, or where they are located, bad things happen. Simple procedures can turn complex. Nature can turn from calm to catastrophic in minutes. 

A few bandaids can’t provide you with the tools you need to save lives.

Imagine a world without paper. Where everything in your office is handled electronically; no paper will ever be in sight. 

Not there yet? You’re not alone. HIPAA laws mandated the move to digital to provide secure handling of medical records. But how do you ensure sensitive data is indeed secure? 

We all know that no matter how hard you try, breaches occur.

CIO - that’s a title a lot of medical practices don’t have the resources for. So they rely on piecing together a workable technology system into their practice.

They rely on their own knowledge for selecting useful office systems. They send office managers to training for security and production.

Phishing is getting a lot more sophisticated. 

A Data Breach Report by Verizon showed that 23 percent of all recipients who received a phishing email opened them, and 11 percent clicked on malicious attachments even after opening and reading these deceptive emails.

It sounds like something straight out of the box office; a cybercriminal is out to get you and your data. Yet it might be more real than you anticipate.

Information is the new currency. As long as you’re producing data, there will be someone who wants it for nefarious reasons.

Here in the United States, we’re working diligently to build a highly interoperable EHR system that keeps patients safer, healthier. But we aren’t a local economy anymore.

Every day, US citizens fly all over the world. They receive medical attention while traveling for business and on vacation.

First impressions. They are everything. 

According to a Harvard study on communication, it only takes seven seconds to make a first impression on another human being. Seven seconds. 

What are those first seven seconds like when someone contacts your customer service desk?

The service desk has always been one of the most critical elements of a practice’s IT. But in this technology-driven marketplace, it’s more difficult than ever to maintain.

Imagine a technical tool that can predict what ails you. It peruses the charts and information a doctor creates as a part of the electronic health record, looking for anomalies as it goes. Then it makes predictions, hinting to all those who review it where the problems might lie.

It’s fun to play with new toys. And a trip to any store, even the hardware store, can find you rushing home with your bag of goodies. 

IoT gadgets are hard to resist. Can they really become smarter as you use them? Can you control things with just a touch of a button? 

When you find something you like to use at home, it only makes sense you bring it into the office.