Gmail Update Simplifies Scheduling Meetings
Scheduling a meeting is not the most enjoyable task. You email someone to find a time. They respond with several alternatives. You choose one. They confirm. There is a lot of communication ...
The Role of Software Updates in Keeping Your Business Running Smoothly
You may believe software updates are only intended to resolve bugs or add new features, but they have far more benefits for your business. They improve the compatibility and performance of ...
Are Your Policies and Procedures Out Of Date?
In some industries, policies and procedures matter more than others. Healthcare is one of those industries. We all need ways to track policies and procedures to ensure they are met, and have standards and enforcement methods to ensure proper action ...
Yes, The Worst Can Happen
Doctors often prepare for the worst. No matter what field they are in, or where they are located, bad things happen. Simple procedures can turn complex. Nature can turn from calm to catastrophic in minutes. A few bandaids can’t provide ...
Are You Protecting Your EHRs From These Security Hacks?
Imagine a world without paper. Where everything in your office is handled electronically; no paper will ever be in sight. Not there yet? You’re not alone. HIPAA laws mandated the move to digital to provide secure handling of medical records. ...
How To Manage IT In A Growing Practice
CIO - that’s a title a lot of medical practices don’t have the resources for. So they rely on piecing together a workable technology system into their practice. They rely on their own knowledge for selecting useful office systems. They ...
When Was The Last Time Your Practice Conducted A Phishing Test?
Phishing is getting a lot more sophisticated. A Data Breach Report by Verizon showed that 23 percent of all recipients who received a phishing email opened them, and 11 percent clicked on malicious attachments even after opening and reading these ...
How The Dark Web Can Hurt Your Medical Practice
It sounds like something straight out of the box office; a cybercriminal is out to get you and your data. Yet it might be more real than you anticipate. Information is the new currency. As long as you’re producing data, ...
When Interoperability Goes Worldwide
Here in the United States, we’re working diligently to build a highly interoperable EHR system that keeps patients safer, healthier. But we aren’t a local economy anymore. Every day, US citizens fly all over the world. They receive medical attention ...
What Kind Of Customer Service Desk Experience Do You Provide?
First impressions. They are everything. According to a Harvard study on communication, it only takes seven seconds to make a first impression on another human being. Seven seconds. What are those first seven seconds like when someone contacts your customer ...
