Blog

Yes, The Worst Can Happen

Doctors often prepare for the worst. No matter what field they are in, or where they are located, bad things happen. Simple procedures can turn complex. Nature can turn from calm to catastrophic in minutes.  A few bandaids can’t provide ...

Are You Protecting Your EHRs From These Security Hacks?

Imagine a world without paper. Where everything in your office is handled electronically; no paper will ever be in sight.  Not there yet? You’re not alone. HIPAA laws mandated the move to digital to provide secure handling of medical records. ...

How To Manage IT In A Growing Practice

CIO - that’s a title a lot of medical practices don’t have the resources for. So they rely on piecing together a workable technology system into their practice. They rely on their own knowledge for selecting useful office systems. They ...

When Was The Last Time Your Practice Conducted A Phishing Test?

Phishing is getting a lot more sophisticated.  A Data Breach Report by Verizon showed that 23 percent of all recipients who received a phishing email opened them, and 11 percent clicked on malicious attachments even after opening and reading these ...

How The Dark Web Can Hurt Your Medical Practice

It sounds like something straight out of the box office; a cybercriminal is out to get you and your data. Yet it might be more real than you anticipate. Information is the new currency. As long as you’re producing data, ...

When Interoperability Goes Worldwide

Here in the United States, we’re working diligently to build a highly interoperable EHR system that keeps patients safer, healthier. But we aren’t a local economy anymore. Every day, US citizens fly all over the world. They receive medical attention ...

What Kind Of Customer Service Desk Experience Do You Provide?

First impressions. They are everything.  According to a Harvard study on communication, it only takes seven seconds to make a first impression on another human being. Seven seconds.  What are those first seven seconds like when someone contacts your customer ...

AI In Healthcare - Don’t Be The Leader

Imagine a technical tool that can predict what ails you. It peruses the charts and information a doctor creates as a part of the electronic health record, looking for anomalies as it goes. Then it makes predictions, hinting to all ...

Will IoT Gadgets Betray You And Put Your Practice At Risk?

It’s fun to play with new toys. And a trip to any store, even the hardware store, can find you rushing home with your bag of goodies.  IoT gadgets are hard to resist. Can they really become smarter as you ...

Are You Using These Free Google Tools In Your Practice?

Every once in a while, isn’t it nice to get things for free? Of course, you have to question whether “free” is worth it. Is it high quality? Does it add value? Will it help you get the job done ...